Your written materials, from your business plan to your marketing, are often the first encounter a person has with your company. It is therefore important to make sure that your writing is clear, and that it is relatable. As is the nature of small business, one of the essentials skills you must learn is the speed factor.
Well, writing stays on paper. Both you and the people you wrote to will have written proof of what was discussed. Clear writing also allows you to eliminate misunderstandings.
And people will take you more seriously when your writing is error-free and professional. Writing on a business matter is no easy thing, especially if English is not your native language. Notes You can choose to write a note if you are in a hurry and the other person the addressee needs to have the information written down as soon as possible.
A phone call may not be suitable if you need to transmit send very detailed information, like an address. Here is an example of a note written at the office to a colleague: Diane, Sorry—no time to talk—management meeting starts in 2 mins.
Emails People write a lot of emails nowadays.
They are a convenient way to communicate because they are fast, they can be sent or forwarded to more than one person at a time and the tone can be adapted adjusted to the situation. Memos Memos are written inside companies to instruct employees, announce policies and delegate assign responsibilities.
They can be sent on paper, as attachments to emails or even as emails. For this reason, memos are generally more formal than emails, but this depends a lot on how close people are in that company.
They tend to be more formal than other forms of communication because they are a permanent written record. Letters can be written to complain, to apologize, to invite or for any reason related to business.
When responding to a note, email or letter, you should generally use the same form of communication as your addressee. Be Polite Being polite means choosing the right tone or register. Always have the reader in mind when you write.
Here are some examples of an informal, neutral and formal tone: I hope you agree to my suggestion. I trust this proposal is acceptable to you.
Please do this asap. I trust you will give this matter your urgent attention.Lesson 2. Use Short, Clear Sentences and Simple Punctuation. and more formal types of writing that can be unclear and complex, but business writing must be clear and straightforward.
When you find yourself wanting to use complex punctuation, start a new sentence instead. Write clear, simple, short sentences.
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Each of these audiences needs to be a partner in the practice of professional business writing. People write business letters and emails for a variety of reasons--to request information, to conduct transactions, to secure employment, and so on.
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