This philosophy encourages closer relationships between suppliers and manufacturers and customers.
The pharmaceutical industry is a vital segment of health care system which is regulated heavily because; any mistake in product design or production can severe, even fetal. The poor qualities of drug are not only a health hazard but also a waste of money for both government and individual consumers.
So, the maintenance of the quality with continuous improvement is very important for pharmaceutical industries. The aim of TQM is prevention of defects rather than detection of defects. Total Quality Management TQM has been defined as an integrated organizational effort designed to improve quality at every level.
The need for improved product quality emerged in the s, when it became apparent that the United States was logging behind some industrialized countries, most notably Japan, in the area of product quality. Many of the tools and techniques that were used to identify quality problems and take corrective action date back decades earlier.
For instance, Walter A. Shewhart, a Bell Labs statistician, developed a set of methods in the s that were designed to ensure standardization and reduce quality defects.
Phillip Crosby spent his entire career at International Telephone and Telegraph. While there, Crosby documented the enormous costs of having to fix something that was not done right the first time.
Characteristics of TQM : Adopting and communicating about Total Quality Management Closer customer relations Closer provider relations Increased training 2 Process measuring The key elements of the TQM : Focus on the customer.
Continuous improvement TQM model: Improves reputation- faults and problems are spotted and sorted quicker. Higher employee morale- workers motivated by extra responsibility, team work and involvement indecisions of TQM Lower cost — decrease waste as fewer defective products and no need for separate.
Quality control inspector Disadvantage: Benefits may not be seen for several years. Workers may be resistant to change. The professional, social and legal responsibilities that rest with the pharmaceutical manufacturers for the assurance of product quality are tremendous.
It is only through well organized, adequately staffed accurately performed process and dosage form control before, during and after production that adequate quality assurance of the product can be achieved. It should be realized that no amount of dosage form testing and control can maintain and assure product quality unless good manufacturing practices GMP are implemented systematically and process control is practiced rigorously.
Product quality must be building into and not merely tested in the product. The pharmaceutical manufacturer assumes the major responsibility for the quality of his products.
Total Quality Management In Parle Company Total Quality Management in the Xerox Corporation By: Jennifer Zook Total Quality Management (TQM) is a term used to define quality programs corporations use to help increase the profit share and the customer relations of the corporation.
Total Quality Management has proved to be principles and tools that are often associated with a TQM a useful tool in ensuring the achievement of set standard organization  and manufacturing companies in. Teegarden, James William, "TQM comes to the Carter Company: a case study of quality improvement teams in a total quality management initiative in a mid-sized manufacturing company " ().
Retrospective Theses and Dissertations. Total Quality Management (tqm) Quiz Among the many roles and responsibility of business management, we have the department of quality assurance whose major objective is to ensure that the product or service produced is of the highest quality and that it is.
Total Quality Management (TQM) describes the culture, attitude, and organization of a company striving to produce high quality products and services that meet or exceed customer expectations.